01
Make it easy to speak up.
A structured way to capture what happened, where it happened, and why it matters.
OVR365 / OCCURRENCE INTELLIGENCEWEB + MOBILE / ONE CONNECTED TEAM
See it.
Report it.
Change it.
Every occurrence is a chance to do better.
Bring your people, reports, and next steps together—wherever work happens.
THE OCCURRENCE CYCLESELECT A STAGE
ONE REPORT.
SHARED RESPONSIBILITY.
SHARED RESPONSIBILITY.
01/ 04
A moment worth noticing.
Capture the occurrence, its location, and the details that matter.
OVR-0248 / Report capturedSarah · Reporter
A stronger reporting culture.
One connected platform.
Capture what matters
Connect the right people
Keep actions moving
Learn from every report
01 / THE BIGGER PICTURECONNECTED BY DESIGN
Nothing lost.
Everything connected.
An occurrence is never just a form.
It’s context, responsibility, and the next step.
Keep them in the same place.
01 / WEB EXPERIENCEILLUSTRATIVE WORKSPACE
DEMO WORKSPACESA
YOUR TEAM, IN FOCUS
This month Overview
Open reports24+4 this week
In review08Ready for action
Resolved16Closed with confidence
Recent occurrencesView all
OccurrencePriorityStatusOwner
HighIn reviewSA
MediumAssignedMK
MediumIn reviewJL
LowResolvedRN
One workspace. A shared view.Sample data
02
Give every action an owner.
Bring the right people into the conversation, with clear responsibility at every stage.
03
Find the pattern behind it.
Connect individual reports to recurring themes and opportunities for improvement.
BUILT INTO THE EXPERIENCE
Role-based access
Follow-ups
Collaboration
Action history
02 / THE WAY FORWARDA CONTINUOUS IMPROVEMENT CYCLE
A report should
start something.
From the first observation to the lessons that last.
A clear process that keeps people moving.
Report.
NOTICE IT. CAPTURE IT.
Record the occurrence with the essential details. Start at your desk or in the moment, on mobile.
Route.
THE RIGHT PERSON. THE RIGHT CONTEXT.
Bring the report to the relevant reviewer, set its priority, and establish ownership.
Resolve.
ACTION WITH ACCOUNTABILITY.
Coordinate the response, keep the team informed, and document the outcome.
Improve.
TURN THE LEARNING INTO CHANGE.
Review recurring themes and share what you learn. Give the next occurrence a better outcome.
03 / THE PEOPLE BEHIND THE PROGRESSMULTI-USER BY NATURE
Different roles.
Shared direction.
Everyone contributes something different.
Everyone works from the same picture.
Select a role to explore their perspective.
STAFF MEMBERSAMPLE PERSPECTIVE / 01
Give every voice a clear way in.
Make it straightforward for staff to raise an occurrence, add the context, and follow what happens next.
- Capture the facts on web or mobile
- Add location, category, and supporting details
- Track the progress of your own reports
SA
A focused view, based on your role.Sarah AhmedYour reports
04 / WHEREVER WORK HAPPENSWEB + MOBILE
DESKEVERYWHERE
On the floor.
On the move.
In the loop.
Good reporting meets people where they are. Capture an occurrence on your phone. Pick up the bigger picture on the web.
Room for the detail.Review, coordinate, and understand the patterns on your desktop.
Ready for the moment.Report what you see and follow updates on the mobile app.
02 / MOBILE EXPERIENCEDESIGN PREVIEW
9:41●●● ▰
SAGood morning, SarahSmall observation.
Small observation.
Real difference.
03My reports01In review
Recent activitySample data
Your report is being reviewedOVR-0248 · Facility safety12 minutes ago
A new update from your teamOVR-0246 · Process variation1 hour ago
Every voice matters.
Every detail makes a difference.
HomeReportsUpdatesProfile
ONE PLATFORMALWAYS IN THE LOOP
A FEW THINGS, EXPLAINED.Clarity starts
Clarity starts
with a question.
EVERY OCCURRENCE. A CLEAR WAY FORWARD.Move things
Move things
forward.
Your people. Your process. Your progress.